Privacy Policy

1. Introduction and Controller
This policy explains how crenoraphyli handles personal data when you contact us or use our form. We process data lawfully, fairly, and transparently for specific purposes described here. The scope is limited to managing general inquiries and internal administration. The controller for these activities is crenoraphyli.

2. Data We Collect and Purpose
We may collect identification and contact data (name, email) and the content of your message. The purpose is to respond to general questions and maintain an internal record of communications. We do not request sensitive or financial information, and we limit processing to what is strictly necessary. If you send information we did not request, we restrict its use to handling your inquiry.

3. Legal Basis
Processing relies primarily on your consent when you submit the form or contact us directly. Limited processing for legitimate interests may occur for internal administration, provided your interests and rights are respected. Access to public content does not require providing personal data. You may withdraw consent using the contact methods below.

4. Sharing and Service Providers
We do not sell personal data or share it for commercial purposes. If we use technical providers to operate the site or communications, they act under our instructions and apply appropriate safeguards. Access is restricted to what is necessary to provide the service. No public disclosure of personal data is intended.

5. Retention and Security
Data is kept only for the time necessary to answer your request and for a limited additional period for administrative records. We apply technical and organizational measures designed to reduce risks of unauthorized access, loss, or alteration. Procedures are reviewed periodically for effectiveness and proportionality. Incidents are handled with corrective measures aimed at reducing impact.

6. Your Rights
You can request access, rectification, deletion, limitation, portability, or object to certain processing, within applicable legal limits. We handle requests free of charge within reasonable timeframes and may ask for information to verify identity. Instructions are provided in clear language to complete the process. Our responses are stored for internal accountability.

7. Changes to This Policy
We may update this policy to reflect internal improvements or changes in how we organize information. The latest version will be posted on this page with a revision date. Updates do not retroactively affect processing carried out under a previous valid version. We aim to keep language clear and accessible.

8. Contact Details
Address: 736 Ralph St a, Victoria, BC V8X 3C9, Canada — Phone: +1 250 415 5477 — Email: support@crenoraphyli.com